Hello Mike, Thank you for posting your query on Microsoft Community. This issue can be caused due to driver corruption. Let’s try to identify the actual cause and troubleshoot accordingly. However, before we proceed I would require some more information to assist you better. What are the model of the computer? Are you able to use other USB devices?

I would suggest you to try the following methods: Method 1: Run hardware and devices troubleshooter and check. A) Press Windows key + W on your keyboard. B) Type Troubleshooting and click Troubleshooting. C) Click on View All. D) Click on Hardware and Devices Troubleshooter. E) Click on Next button to run the troubleshooter. If the above troubleshooter didn’t help, then try method 2.

Jun 7, 2009 - Therefore, an IDE or SATA drive plugged into it are not seen. (The drives do. Device Manager sees it as a USB Device under Disk Drives. I connected the adapter to a non blue usb port, and it worked instantly.

Method 2: Uninstall the drivers for USB [Universal Serial bus] host controller and restart the computer. Let the Windows install the generic drivers and then see if it helps you to fix the issue. Follow the steps to uninstall & reinstall the USB [Universal Serial bus] host controller from device manager. Press Windows key + X, click on Device Manager. Device Manager Window will be open.

If you are prompted for an administrator password or confirmation, type the password or provide confirmation. In the list of hardware categories, find and expand Universal Serial Bus controllers. Right-click on every device under the Universal Serial Bus controllers node, and then click on Uninstall to remove them one at a time. Restart the computer. On restart, Windows will re-install the generic drivers automatically. Plug in the removable USB device & Docking station to make sure that the issue is resolved.

Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.

G'day to all, I recently bought a new PC with win 10 on board. I now find that I want to retrieve some data from my old PC which is unserviceable.

I purchased a 22 pin sata to usb cable. When plugged in I find the Device manager will not find this new drive. The led's on the cable light up but the drive is not running. Grafik proverki znanij po pozharnoj bezopasnosti obrazec. The old HDD is a 3.5' unit which ran on win 7. The old drive is a Samsung HD502HJ/b (part No.) and is in working condition. I am wondering if it requires a driver of its own? Or something a more diverse problem like a usb 2.0 or 3.0 conflict, maybe.

I am quite elderly and would appreciate any help from a kind person willing to help. Thanking you in anticipation, MaurieT. Welcome to the Ten Forums! As I understand you bought a USB to Sate type cable that lights up but the drive doesn't do anything? Did you connect any power cable like the 12v 15pin Sata power connector from an external power supply for example?

If you only connected a data conversion cable the drive itself isn't powered up in order to be detected properly. You have two options for seeing this solved quickly. You can either buy a regular self contained external enclosure powered directly by usb or having a separate ac adapter or see the drive installed internally on the new machine where you then simply connect a data cable you added in along with using one of the connectors from the power supply. Once the drive is receiving power your next step will be to right click on the Start button to select the 'Disk Management' option. Once the screen for that finishes loading up you go upto the menu bar and click on the 'Actions' optoin to select the 'rescan disks' if not finding the new volume displayed. This will refresh the total number of drives shown where you then need to see the new drive initialized.

You may have to click on the square block at the left side next to the drive's volume while simply right clicking on it to use the 'Change drive letter' option should be enough for that. Since optical drives usually take up the D and E drive letters and second OS drives like F and G you can easily assign H often used by flash drives or virtual cd rom drives, J or K are good since those are rarely taken! I agree this most likely is a problem with power supply. If the disc as you say is not spinning up, then Windows most likely does not identify it. I don't know, what type of cable you bought exactly - however, some case manufacturers solve this problem by selling their cases with a Y-cable: One connection for the drive on the one end and two connections for two USB ports on the other. Should the drive not get enough power to spin up, if you connect one of the USB ports, then you also connect the second. Computer Type: PC/Desktop System Manufacturer/Model Number: custom built OS: windows 10 CPU: Intel i7 2600k 3.4ghz Motherboard: asus p867 evo Memory: 20gb corsair ddr3 Graphics Card: nvidia geforce gt 430 Sound Card: Sound blaster z sound card Monitor(s) Displays: dell 21' flat panel Keyboard: logitech mk210(I believe) Mouse: logitech mk wireless PSU: corsair 750 watt Case: Inwin Dragon Rider Cooling: 6 case supplied fans Hard Drives: WD 4tb and 240gb solid state drive.